compassion Archives - Kay Heald HR

Tackling Poor Performance
February 5^th, 2026 in Blog
According to the CIPD (Chartered Institute of Personnel and Development) and People Management magazine, tackling poor performance is frequently cited as a top management challenge. This can be magnified in a small business, where the impact of poor or under performance is felt immediately: missed deadlines, customer complaints, or extra work silently piling onto other team members. Yet many managers delay addressing poor performance because…
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Workplace Kindness
January 26^th, 2023 in Blog
I’ve written a lot about KINDNESS over the years and feel that this year, more than any other, it’s about time it was taken seriously and seen as an important and powerful component of good business? In an increasingly VUCA (volatile, uncertain, complex and ambiguous) world, there is a pressing need for more responsible and kinder forms of leadership in both business and society. Haskins and Gill carried out a comprehensive research…
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Tackling Poor Performance