openness Archives - Kay Heald HR

Empathy at Work
July 13^th, 2021 in Blog
The New Super Power? I remember reading a pre-Covid Forbes article in 2019 in which the author was challenging those who referred to empathy as a “soft fluffy skill”, advocating its importance in the workplace to aid co-operation, innovation and influence. Two years on and we are living in a very different world, with new threats and challenges, so is empathy being viewed any differently? According to the employee benefits provider…
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7 New Management Principles for Small Businesses
January 31^st, 2018 in Blog
Why do small businesses need new Management Principles? In an increasingly globalised and competitive business world, how can small businesses not only stand out from the crowd, but adapt, survive and prosper? Relying on outmoded traditional bureaucratic and hierarchical management styles favouring control, conformity and discipline, are no longer viable options. So what are the new management principles small businesses need, to respond to…
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Empathy at Work