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About Kay Heald HR

Kay Heald Fully Qualified and Experienced HR ConsultantKay Heald is an HR Consultant with over 20 years’ experience helping businesses with their employment and HR issues.

She is a fully qualified HR Consultant, a Fellow of the Chartered Institute of Personnel and Development and has worked with a wide variety of public and private sector organisations up and down the country.

Kay started her career in London at the BBC, then moved into Public Relations, before moving across into the HR and training field, managing and nurturing people within organisations.

Whilst working for a London HR and training consultancy, Kay developed her interest in specifically helping small and family businesses with their personnel needs: interpreting relevant aspects of employment law; providing practical and cost effective solutions to their problems; building long term working relationships with managers and their staff and giving busy directors timely guidance, support and training.

In 2005, Kay relocated to Shropshire where she set up her own HR Consultancy halfway between Telford and Shrewsbury. She specialises in working with small, micro and family organisations. For over 12 years, Kay has worked as an HR Consultant with local businesses to find practical and tailored HR solutions to their personnel issues and problems. She keeps them on the right side of employment law and promotes good HR practice.

Kay enjoys working with business owners, entrepreneurs and managers who recognise the importance of good people management in helping their organisations grow and prosper. Kay is a keen blogger, social media networker and advocate for small and micro businesses, providing local commentary on relevant HR and employment law issues.

Her work as an HR Consultant was externally endorsed in 2011 by the Midlands Family Business Awards, when she reached the finals in their Leading Adviser category and in 2012 when she was made a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD). Kay is a keen supporter of the successful local networking group, Network with Style, which meets monthly in Shrewsbury and has been a member of Women in Rural Enterprise since 2005. Kay has supported a number of local charities and sponsored the Dyslexia Awards ‘Best Supportive Employer Award’ categories for both 2016 and 2017. Kay is currently a member of the CIPD Shropshire Branch Committee, that helps develop, run and promote events for HR and personnel professionals. She is also a member of the Shropshire Speakers Committee, that helps build people’s confidence to become better communicators and leaders.


What Clients Say

  • "We have worked with Kay for a few years now and have received comprehensive advice and guidance. Kay has helped us through some awkward situations, as well as provide us with documentation improving our staff relations"

    Wenlock Health & Safety, Ironbridge
  • "Specialising in small businesses, Kay listened carefully to our HR needs and was able to create a cost effective package that fit those needs exactly. She has been very prompt in her responses and has extensive knowledge not only of HR legislation but also of the everyday business of employing, and working with people. Furthermore, she has offered us at each step just a little more than we requested. I would have no hesitation in recommending Kay to any small business looking for HR support."

    Stanway Fabrics & Interiors, Ludlow
  • "Kay always makes me feel that my tiny business is the biggest and most important thing on her list, which I think is a real gift. She has a huge ability to listen carefully and emphatically even when there are difficult issues at stake, yet still cuts through to the salient points. Kay has always listened carefully not just to what is being said, but also to the underlying ethos and needs of the business. She offers solutions that are tailor-made and appropriate to the business and its values. I always recommend her unreservedly to other business owners as a result."

    Space to Sew, Shrewsbury

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