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About Kay Heald HR

Kay Heald Fully Qualified and Experienced HR ConsultantKay Heald is an HR Consultant with over 20 years’ experience helping businesses with their employment and HR issues.

She is a fully qualified HR Consultant, a Fellow of the Chartered Institute of Personnel and Development and has worked with a wide variety of public and private sector organisations up and down the country.

Kay started her career in London at the BBC, then moved into Public Relations, before moving across into the HR and training field, managing and nurturing people within organisations.

Whilst working for a London HR and training consultancy, Kay developed her interest in specifically helping small and family businesses with their personnel needs: interpreting relevant aspects of employment law; providing practical and cost effective solutions to their problems; building long term working relationships with managers and their staff and giving busy directors timely guidance, support and training.

In 2005, Kay relocated to Shropshire where she set up her own HR Consultancy halfway between Telford and Shrewsbury. She specialises in working with small, micro and family organisations. For over 14 years, Kay has worked as an HR Consultant with local businesses to find practical and tailored HR solutions to their personnel issues and problems. She keeps them on the right side of employment law and promotes good HR practice.

Kay enjoys working with business owners, entrepreneurs and managers who recognise the importance of good people management in helping their organisations grow and prosper. Kay is a keen blogger, writer, social media networker and advocate for small and micro businesses, providing local commentary on relevant HR and employment law issues.

Kay helped run the successful women’s networking group, Network with Style and has been a member of Women in Rural Enterprise since 2005. Kay has supported a number of local charities and has sponsored the Dyslexia Awards ‘Best Supportive Employer Award’. Kay is a member of the CIPD Shropshire Branch Committee, that helps develop, run and promote events for HR and personnel professionals. She is also a member of Shropshire Speakers, that helps build people’s confidence to become better communicators and leaders. Kay has spoken at a number of business networking events and within schools on a diverse range of subjects from ‘tackling unconscious bias’ to ’embracing introversion’. Kay recently helped run a voluntary Toastmasters Youth Leadership Programme at a Telford secondary school.

What Clients Say

  • "We have worked with Kay for a few years now and have received comprehensive advice and guidance. Kay has helped us through some awkward situations, as well as provide us with documentation improving our staff relations"

    Wenlock Health & Safety, Ironbridge
  • "I can't recommend Kay highly enough - she listens and advises in such a calm manner it immediately calms down any tensions or anxieties, enabling me to operate knowledgeably and professionally in all HR situations. Kay always responds as soon as she is able, which is also a relief."

    Wellington Orbit, Telford
  • "Kay provides a calm, reasoned voice that gives you confidence during highly emotional times. Making business changes that affect your team, is tougher than you ever imagine for a small business owner. I felt confident in knowing Kay was advising me with such expertise. She also additionally provided support and balance when needed. I cannot recommend Kay highly enough. A heartfelt thank you."

    the circle, Shrewsbury

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