Kay Heald is an HR Consultant with over 25 years’ experience helping businesses with their employment and HR issues.
She is a fully qualified HR Consultant, a Fellow of the Chartered Institute of Personnel and Development and has worked with a wide variety of public and private sector organisations up and down the country.
Kay has seen employment from many different angles: starting as a junior at the BBC, then moving into public relations, before working as a management trainer and an HR consultant. The common thread running throughout her career has been ‘communication’. Whether through mass media or one-to-one, Kay believes clear communications to be at the very heart of good people relations.
Whilst working for a London HR and training consultancy in the 1990’s, Kay developed her interest in specifically helping small and family businesses with their personnel needs: interpreting relevant aspects of employment law; providing practical and cost effective solutions to their problems; building long term working relationships with managers and their staff and giving busy directors timely guidance, support and training.
In 2005, having relocated to Shropshire, Kay set up her own HR Consultancy halfway between Telford and Shrewsbury. She has specialised in working with micro and family organisations, as well as small UK subsidiaries. For over 17 years, Kay has worked as an HR Consultant with local businesses to find practical and tailored HR solutions to their personnel issues and problems. She keeps them on the right side of employment law and promotes good HR practice.
Thank you to Jim Hawkins for the portrait photography
Kay enjoys working with business owners, entrepreneurs and managers who recognise the importance of good people management in helping their organisations grow and evolve. She works hard for her clients, providing practical solutions to staffing issues, as well as researching and applying HR best practice wherever possible. Kay is a keen blogger, writer, social media networker and advocate for small and micro businesses. She provides local commentary on relevant employment issues including mental health and wellbeing at work, flexible working and diversity and inclusion.
Kay has supported many local charities and voluntary organisations in and around Shropshire. She is an active member of the CIPD Shropshire Branch Committee, that develops and runs events for HR and personnel professionals. Kay has spoken at local business events and schools on a diverse range of subjects from ‘tackling unconscious bias’ to ’embracing introversion’. She also runs teambuilding workshops at school training events and helped run a voluntary Toastmasters Youth Leadership Programme. More recently she has provided pro-bono and subsidised HR consultancy for a number of local businesses and charities, particularly those in sectors hardest hit by lockdowns and pandemic-related restrictions.
Since 2020, Kay has committed to reduce her business and personal carbon footprint, as well as work towards reaching her goal of contributing 5% of her annual business profits to charity by 2025.
Thank you to Daniela Hamill for the Shropshire countryside photograpy
"You are wonderful – thank you! We really appreciate your help and your ability to make it all so relevant to us."Cherrington Farm, Newport
"We engaged Kay to help us with onboarding a new employee. Kay clearly and carefully explained all that would need to be done, and the time-scales for completing these tasks"Bellaport Systems, Market Drayton